Should you take out the optional service maintenance contract most stairlift companies offer once your guarantee warranty has elapsed. If you are not covered by a Maintenance / Repair Cover Plan repair bills can be both inconvenient and costly.
Replacing broken or worn parts on your stairlift can often exceed the cost of a Service Maintenance Contract and no guarantee a company will offer to send a call-out engineer to someone who is not on their books so to speak.
How much do they cost! Annual stairlift maintenance contracts start at around (250-500) Ballpark figure The lower price insurance packages will only give you basic limited cover. You will need to pay for the engineers call-out, parts and labour costs.
Now be very careful about call out charges! Some companies will charge you for traveling time. If you do not have a contract with the company you engage the services of, make sure you ask if they charge for the engineers traveling time.
If they are not local and the engineer spends two hours travelling time to reach you then that’s a hefty bill! Average call-out price 80 per hour x 2 =160 and he hasn’t even arrived yet. Good chance you will get stung for the two hour return trip as well 80 x 4 =320 big ones.
Most companies offer a range of maintenance service contracts rated by stars or colours. Obviously the more stars or metallic of colour the higher the price but more benefits and cover you receive. All contracts should include an annual service of your stairlift.
I personally would recommend that you take some type of protection cover out on your stairlift unless you have very deep pockets. In fact it would be wise to use the company you originally purchased the product from. Other companies might not have the service parts required to complete the service or repair.
In my next article I will explain what you actually get for your money when an engineer arrives to carry out an annual service of your stairlift. Keep your eyes peeled out for that one some good info to be had.
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